Returns & Refunds
If you are not completely satisfied with your online purchase, you can send it back to us for a refund or credit within 10 days of the date your package was delivered.
To be eligible for a refund, the item must be unused and sent back in its original packaging. All returns must be authorized by Stil Designs.
Sale items, special orders, and custom jewelry are final sale and cannot be returned. All returned merchandise must be in its original condition. Please email us at firstname.lastname@example.org before ordering if you are unsure.
A $5 charge for return shipping will be deducted from your refund.
How to start the return process:
To start your return, please complete our return request form here. Once you’ve submitted your return request, please keep an eye on your email for next steps from the team.
- A $5 charge for return shipping will be deducted from your refund.
- Once we receive your item, please allow up to 14 business days for your return to be processed.
- We reserve the right to deny credit if the merchandise returned does not meet our return policy requirements.
- If you’d like a store credit or you’re returning a gift, please contact us.